Frequently asked questions
Helpful answers for choosing, ordering and returning your KAYF pieces.
What is KAYF about?
KAYF accompanies your special experiences and becomes part of your memories. You make the stories; we make the clothing that is there with you.
How do I find my size?
Compare the garment measurements with a piece that fits you well. Our oversized styles are deliberately relaxed. Model measurements are listed on each product page. For essentials, ask us for size advice.
How does the sale work?
Get 10% off one item, 20% off two items and 30% off three or more items. The qualifying discount applies automatically at checkout. A 3-pack counts as one item; three separate packs count as three items.
What does shipping to Germany cost?
Shipping costs €4.90 and is free from €50 merchandise value after discounts. The estimated delivery time is 1–3 days. View all shipping rates.
Can I return sale items?
Yes. Request your return within 30 days of receiving your order, including sale items. Return shipping is free. Email your order number to support@kayfclo.com and we will send your return label. See the return policy and statutory withdrawal information.
Which fabrics does KAYF use?
T-shirts: 100% cotton, 280 g/m². Hoodies and sweatshirts: 90% cotton and 10% polyester, 460 g/m². Joggers: 100% cotton, 410 g/m². Cargo trousers: 97% cotton and 3% elastane, 270 g/m². Essential materials are listed on each product page.
How should I care for my KAYF clothing?
Always follow the care label on the individual garment. Do not iron directly over printed designs. Contact us with questions about a particular design.
How can I contact you?
Use our contact form or email support@kayfclo.com. Include your order number for order questions, or the product and your measurements for size advice.